Privacy Policy
Privacy Policy for CannaDISS s.r.o.
Effective date: 01/08/2024
1. Introduction
Welcome to CannaDISS ("we", "our" or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website https://cannadiss.com (the "Site") and make purchases.
Please read this policy carefully. If you do not agree with its terms, please do not use the Site.
2. What information we collect
We may collect and process the following types of personal data:
- Identification data: First name, last name, email address, phone number, shipping address.
- Payment information: Payment details, billing address (processed via payment service providers).
- Transaction information: Order history, purchase details.
- Technical data: IP address, browser type, device, operating system.
- Usage data: Information about how you interact with the Site.
- Cookies and tracking technologies: Data obtained through cookies and other technologies.
3. Legal bases for processing (GDPR)
We process personal data on the basis of:
- performance of a contract (order processing);
- legitimate interests (service improvement);
- compliance with legal obligations;
- user consent (marketing communications).
4. How we use your information
We use your data to:
- process and deliver orders;
- process payments;
- contact you regarding orders;
- send marketing materials (with your consent);
- improve the operation of the Site;
- comply with legal requirements.
5. Sharing data with third parties
We may share your data with:
- Payment providers — to process payments;
- Logistics companies — to deliver goods;
- IT providers and hosting companies — to support the operation of the Site;
- public authorities — where required by law.
We do not sell your personal data to third parties.
6. International data transfers
Your data may be transferred outside the EU only where appropriate safeguards are in place in accordance with the GDPR.
7. Data retention
We retain personal data only for the period necessary to fulfil the purposes of processing or as required by the laws of the Czech Republic and the EU.
8. Your rights (GDPR)
You have the right to:
- access your data;
- request correction of inaccurate data;
- request erasure of data ("right to be forgotten");
- restrict processing;
- object to processing;
- receive your data in a structured format (right to data portability);
- withdraw consent at any time;
- lodge a complaint with a supervisory authority.
To exercise your rights, please contact us.
9. Data security
We implement technical and organisational security measures to protect personal data. However, no method of transmission over the Internet is completely secure.
10. Changes to this Policy
We may update this Policy from time to time. The updated version will be posted on this page with the effective date.
11. Contact information
CannaDISS s.r.o.
Za Sedmidomky 15
101 00 Prague
Czechia
IČO: 089 28 410
VAT (DIČ): CZ08924810
IBAN: CZ61 0300 0000 0003 6366 9547
Phone: +420 777 265 312
Website: https://cannadiss.com